Ex-Tropical Cyclone Alfred Update

This page was updated 11 March 2025

Dear Suncare Customers, 

A significant number of roads are still flooded across Queensland, and 100-thousand Queenslanders remain without power.  
Please remember, if its flooded forget it. 

Service Updates 

In good news all our offices are open, and services have resumed as normal.  

If you are in an area that has been impacted by flooding and the closure of schools your service may be impacted, if this is the case our team will advise you.  

Thank you for your patience and understanding in the past week as we prioritised  the safety of our customers and team members.  

As always, we urge you to reach out to the below providers should you need support outside what Suncare can provide.  

• Lifeline: 13 11 14 

• Beyond Blue: 1300 22 4636 

• Red Cross Telecross: 1800 733 276 

• Lifeline Community Recovery: 1800 116 671 

If you have any urgent concerns, please call 1800 Suncare (1800 786 227) or email contact@suncare.org.au 
 
Stay safe, 

The Suncare Team