Life on your terms

Getting older doesn’t have to mean moving into residential aged care

If staying at home is important to you, we can provide services to suit your needs including every day services

or just occasional help when you need it.

Suncare provides the support you need for continuing to live independently in your home, connected with your community and in control of your life.

Making people’s lives better

Why Suncare?

For more than 50 years Suncare Community Services has built a reputation for serving community needs and providing innovative in-home care, allied health and clinical service delivery.

Our in-home programs and services are available throughout Central and Southeast Queensland, from the Gold Coast to Rockhampton and beyond.

Our staff live in the communities where they work and pride themselves on understanding the unique and individual needs of our customers and their communities.

We’re here to help

Suncare Support

Understanding funding and the programs and services that are available to help you live at home can be challenging. Our Suncare Support team is here to help you through the process and answers all your questions.

Please call us on 1800 786 227 or request a call back here.

Suncare Support team members will guide you through your in-home care options with 4 easy steps.

01.

Funding

We will explain the funding, programs and services available to you.

02.

My Aged Care

We will help coordinate your initial contact with My Aged Care to arrange your assessment.

03.

Assessment Process

We will help you to understand the assessment process and what to expect.

04.

Next Steps

Then, we will guide you through what you need to do next to activate your in-home services following your assessment.

Did you know?

Home Care Funding

Suncare services are delivered through government funded programs. These include Home Care Packages (HCP), the Commonwealth Home Support Program (CHSP) and Short Term Restorative Care (STRC). Home care services can also be privately self-funded.

To apply for government funded programs, and to receive Suncare services, you will need to participate in an assessment through My Aged Care. My Aged Care is the Australian Government’s starting point for accessing government funded in-home services.

The My Aged Care assessment process identifies the support you need and the amount of funding you will receive to enable your support services.

There are two different types of assessment:

Conducted by the Regional Assessment Service (RAS), this identifies lower level support aimed at helping you to remain in your home. It is funded through the Commonwealth Home Support Program.

Conducted by an Aged Care Assessment Team (ACAT), this assessment identifies higher level support and in-home care options. It is funded through a Home Care Package which has four levels of support, depending on your needs.

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