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Home care in Rockhampton

You've built a life you love. We're here to help you keep living it - with practical, personalised support that comes to your door.

Whether you need help with everyday tasks, health and wellbeing support, or simply someone to share a cuppa with, Suncare brings quality in-home care to Rockhampton and surrounding communities.

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Living well in Central Queensland

Rockhampton sits at the heart of Central Queensland — a region known for its wide-open spaces, strong community spirit, and a slower pace of life that many of us wouldn't trade for anything.

As a local home care provider in Rockhampton, Suncare understands what matters most to people here. We know that staying connected to your community, your routines, and the life you've built is just as important as the practical support you might need day-to-day.

We're here to make life a little easier, without changing everything you love about it.

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Your local Suncare team

Suncare is a Queensland-based not-for-profit that's been supporting older Australians since 1970. What started as a volunteer Meals on Wheels service on the Sunshine Coast has grown into a trusted provider of in-home care, nursing, and community support across South East and Central Queensland.

Our Rockhampton team operates from our Community Hub at 80 Denham Street, Rockhampton City. From here, we support people across Rockhampton, Yeppoon, Gracemere, and surrounding areas — helping them stay independent, connected, and comfortable at home.

We're not here to take over. We're here to lend a hand: on your terms, in your home, in a way that fits your life.

How we can help

From help around the house to clinical care and everything in between, Suncare offers a wide range of services tailored to your needs.

Here's what our Rockhampton team can support you with:

1

Help at home

We'll help keep things tidy and comfortable — inside and out.

  • Cleaning and household tasks
  • Laundry and linen changes
  • Meal preparation
  • Light gardening and yard maintenance

2

Personal care

Gentle, respectful support with the everyday things that matter.

  • Showering and bathing
  • Grooming and dressing
  • Medication reminders
  • Continence support

3

Nursing and Allied Health

Clinical support from qualified professionals, delivered in your home.

  • Nursing care and health monitoring
  • Wound care and medication management
  • Physiotherapy
  • Occupational therapy
  • Exercise physiology

4

Social support and connection

Because life is better when you're connected to the people and places you love.

  • Companionship and home visits
  • Community outings and group activities
  • Transport to appointments, shops, or events
  • Help staying in touch with family and friends

What you can expect

Choosing a home care provider is a big decision. Here's what you can count on when you work with Suncare in Rockhampton:

  • A local team who knows the area: our staff live and work in Central Queensland, so you'll see familiar faces.
  • Care that's tailored to you: We take the time to understand your needs, your preferences, and what matters most.
  • Flexibility as your needs change: We adjust your support as life evolves.
  • A not-for-profit you can trust: Everything we do goes back into supporting the community.
  • Help that feels like a conversation, not a checklist — because that's how care should be.

Funding and costs

There are several ways to access and pay for support at home in Rockhampton.We can help you understand your options and make the most of your funding.

Support at Home 

  • Whether you need a lower level of support or more complex care, Suncare is here to help. The Support at Home program provides government-funded support based on your assessed needs.
  • There are eight levels of funding (Levels 1–8), ranging from basic assistance through to higher levels of care, and you choose how your funding is used.
  • Lower levels (1–2) are for people needing ongoing low levels of care and assistance
  • Middle levels (3–5) are for people needing moderate levels of care and assistance
  • Higher levels (6–8) are for people needing high or more complex levels of care and support
  • Already have a package with another provider? You can switch to Suncare at any time. We'll make the transition easy and stress-free.
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Commonwealth Home Support Programme (CHSP)

If you're looking for lighter support,  like help with domestic assistance, transport, or social activities, the CHSP may be right for you.

It's designed for people who need a little extra help to stay independent at home. Suncare is an approved CHSP provider in Rockhampton.

Fee for service (private pay)

Not everyone has government funding, and that's okay.

If you're waiting for your funding to come through, or you'd prefer to pay privately, our fee-for-service options give you access to the same quality care. It's flexible, transparent, and designed to fit your needs.

Not sure which option is right for you? Give us a call on 1800 786 227 and we'll help you work it out.

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How to get started

Getting started with home care doesn't have to be complicated. Here's how it works:

  1. Get in touch:  Call us on 1800 786 227 or fill out our online enquiry form. We'll have a chat about your situation and answer any questions.
  2. Check your eligibility: If you haven't already, you may need an aged care assessment through My Aged Care (1800 200 422). We can guide you through this process.
  3. Meet your Care Partner: A member of our team will visit you at home to understand your needs and preferences.
  4. Start your services: Once your plan is in place, we'll introduce you to your support team and get things started.
  5. Stay in touch: We check in regularly to make sure things are working well, and adjust as needed.

Frequently asked questions

What should I look for in a home care provider in Rockhampton?

When choosing a home care provider, look for:

  • A local team who understands the Rockhampton community
  • Flexibility to adjust services as your needs change
  • Clear communication about costs and what's included
  • A not-for-profit focus that puts people first
  • Experienced, well-trained staff who treat you with dignity and respect

Can I switch from another home care provider to Suncare?

Yes, you can switch providers at any time. If you already have a Support at Home Package with another provider, we'll help you transfer your funding to Suncare.

The process is straightforward, and we'll guide you through each step.

How much does home care cost in Rockhampton?

Costs depend on the type of funding you have and the services you need. If you receive a Support at Home Package or CHSP funding, the government covers most of the cost- you may just pay a small contribution.

For private (fee-for-service) care, we'll give you a clear breakdown of costs before you start. 

Do I need an assessment to access support at home?

For government-funded services like Support at Home Packages or CHSP, you'll need an assessment through My Aged Care.

This helps determine what level of support you're eligible for. If you're paying privately, you can access our services without an assessment - just get in touch and we'll take it from there.

 

Ready to chat?

Whether you're looking into home care for yourself or someone you love, we're here to help.

Give us a call, send us an email, or drop into our Rockhampton office. We'd love to hear from you.

Email

info@suncare.org.au

Phone

1800 786 227