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Home care in the Moreton Bay region

You've built a life you love. We're here to help you keep living it - with flexible, personalised support designed around what matters most to you.

From help with everyday tasks to health and wellbeing support, or simply having someone there for a friendly chat, Suncare provides trusted in-home care across the Moreton Bay region. Our local team takes the time to listen, understand your goals, and support you to live well at home, your way.

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Feel at home with local care in the        Moreton Bay region

The Moreton Bay region is a vibrant and welcoming community, known for its leafy streets, friendly spirit, and easy access to essential services and support. It’s a place where staying connected and comfortable is part of everyday life-especially as you grow older.

As your local home care provider, Suncare is here to help you remain safe, independent, and supported in the comfort of your own home. We deliver personalised in-home care tailored to your lifestyle and routine so you can keep living life your way.

Our team is based right here in the Moreton Bay region and takes the time to truly understand your needs. We listen, adapt and genuinely care. Whether you’re looking for a little extra help or more regular support, we’re here to make life easier today and as your needs evolve.

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Your local Suncare team

Suncare is a Queensland-based not-for-profit that's been supporting older Australians since 1970. What started as a volunteer Meals on Wheels service on the Sunshine Coast has grown into a trusted provider of in-home care, nursing, and community support across South East and Central Queensland.

Our Moreton Bay region team operates from our Community Hub at 38 Torres Cres, North Lakes. From here, we support people across North and South Brisbane and surrounding areas - helping them stay independent, connected, and comfortable at home.

We're not here to take over. We're here to lend a hand: on your terms, in your home, in a way that fits your life.

How we can help

From help around the house to clinical care and everything in between, Suncare offers a wide range of services tailored to your needs.

Here's what our Moreton Bay team can support you with:

1

Help at home

We'll help keep things tidy and comfortable — inside and out.

  • Cleaning and household tasks
  • Laundry and linen changes
  • Meal preparation
  • Light gardening and yard maintenance

2

Personal care

Gentle, respectful support with the everyday things that matter.

  • Showering and bathing
  • Grooming and dressing
  • Medication reminders
  • Continence support

3

Nursing and Allied Health

Clinical support from qualified professionals, delivered in your home.

  • Nursing care and health monitoring
  • Wound care and medication management
  • Physiotherapy
  • Occupational therapy
  • Exercise physiology

4

Social support and connection

Because life is better when you're connected to the people and places you love.

  • Companionship and home visits
  • Community outings and group activities
  • Transport to appointments, shops, or events
  • Help staying in touch with family and friends

What you can expect

Choosing a home care provider is a big decision. Here's what you can count on when you work with Suncare in the Moreton Bay region:

  • A local team who knows the area
    Our staff live and work in the Moreton Bay region, so you'll see familiar faces.

  • Care that's tailored to you
    We take the time to understand your needs, your preferences, and what matters most.

  • Flexibility as your needs change
    We adjust your support as life evolves.

  • A not-for-profit you can trust
    Everything we do goes back into supporting the community.

  • Help that feels like a conversation, not a checklist
    Because that's how care should be.

Funding and costs

There are several ways to access and pay for support at home in the Moreton Bay region. We can help you understand your options and make the most of your funding.

Support at Home 

Whether you need a lower level of support or more complex care, Suncare is here to help. The Support at Home program provides government-funded support based on your assessed needs.
There are eight levels of funding (Levels 1–8), ranging from basic assistance through to higher levels of care, and you choose how your funding is used.
  • Lower levels (1–2) are for people needing ongoing low levels of care and assistance
  • Middle levels (3–5) are for people needing moderate levels of care and assistance
  • Higher levels (6–8) are for people needing high or more complex levels of care and support
Already have a package with another provider? You can switch to Suncare at any time. We'll make the transition easy and stress-free.
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Commonwealth Home Support Programme (CHSP)

If you're looking for entry level, light touch support, like help with domestic assistance, transport, personal care, or social activities, CHSP may be right for you.

It's designed for people who need a little extra help to stay independent at home. Suncare is an approved CHSP provider in Brisbane.

Fee for service (private pay)

Not everyone has government funding, and that's okay.

If you're waiting for your funding to come through, or you'd prefer to pay privately, our fee-for-service options give you access to the same quality care. It's flexible, transparent, and designed to fit your needs.

Not sure which option is right for you? Give us a call on 1800 786 227 and we'll help you work it out.

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How to get started

Getting started with home care doesn't have to be complicated. Here's how it works:

  1. Get in touch:  Call us on 1800 786 227 or fill out our online enquiry form. We'll have a chat about your situation and answer any questions.
  2. Check your eligibility: If you haven't already, you may need an aged care assessment through My Aged Care (1800 200 422). We can guide you through this process.
  3. Meet your Care Partner: A member of our team will visit you at home to understand your needs and preferences.
  4. Start your services: Once your plan is in place, we'll introduce you to your support team and get things started.
  5. Stay in touch: We check in regularly to make sure things are working well, and adjust as needed.

Frequently asked questions

What should I look for in a home care provider in the Moreton Bay region?

When choosing a home care provider, look for:

  • A local team who understands the Moreton Bay community
  • Flexibility to adjust services as your needs change
  • Clear communication about costs and what's included
  • A not-for-profit focus that puts people first
  • Experienced, well-trained staff who treat you with dignity and respect

Can I switch from another home care provider to Suncare?

Yes, you can switch providers at any time. If you already have a Support at Home Package with another provider, we'll help you transfer your funding to Suncare.

The process is straightforward, and we'll guide you through each step.

How much does home care cost in the Moreton Bay region?

Costs depend on the type of funding you have and the services you need. If you receive a Support at Home Package or CHSP funding, the government covers most of the cost- you may just pay a small contribution.

For private (fee-for-service) care, we'll give you a clear breakdown of costs before you start. 

Do I need an assessment to access support at home?

For government-funded services like Support at Home Packages or CHSP, you'll need an assessment through My Aged Care.

This helps determine what level of support you're eligible for. If you're paying privately, you can access our services without an assessment - just get in touch and we'll take it from there.

 

 

Ready to chat?

Whether you're looking into home care for yourself or someone you love, we're here to help.

Give us a call, send us an email, or drop into our North Lakes hub. We'd love to hear from you.

Email

info@suncare.org.au

Phone

1800 786 227