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Translation and Interpreter Services

We can help you access government-funded translation and interpreting support so you can understand your care information clearly.

Helping You Communicate Clearly

At Suncare, we want you to feel confident and informed — in whatever language you’re most comfortable using.
We can arrange translations of important documents such as agreements, brochures and handbooks, or connect you with a professional interpreter for phone or in‑person conversations.

Services We Can Access

Through the Australian Government’s Translation and Interpreter Service (TIS) and National Sign Language Program (NSLP), we can provide:
  • Written translation of documents
  • Accredited interpreters for spoken communication
  • Auslan or sign language interpreters for people who are deaf or hard of hearing

How to Request Support

Just let your Care Partner or our Customer Service team know what language support you need, and we’ll take care of the rest — at no cost to you.