The Role of Your Care Partner
Your Care Partner is your main contact at Suncare — they help plan, coordinate, and review your services so everything runs smoothly.
What Your Care Partner Does
Your Care Partner is there to make sure your care plan works for you — practical, personal, and flexible.They will:
- Help you set up and review your care plan
- Coordinate your services and schedule visits
- Check in regularly to make sure everything is going well
- Connect you with extra help if your needs change
- Explain funding, budgets, and rights in plain language
Why It Matters
Having one main contact helps everything stay simple and consistent. Your Care Partner will get to know you well, so your support always reflects your goals and preferences.
When to Contact Them
You can reach your Care Partner for anything related to your care, from updating your services to giving feedback.
If they’re unavailable, our Customer Service team will make sure you get prompt help.