Feedback and Complaints
Your feedback helps us grow, improve, and celebrate great care. We welcome your voice.
How to Share Feedback
You can share feedback or make a complaint by:
- Speaking with your Care Partner.
- Calling 1800 786 227.
- Using our online feedback form.
What Happens Next
We’ll acknowledge your feedback promptly, investigate fairly, and share the outcome with you.
If you’re not satisfied, contact the Aged Care Quality and Safety Commission on 1800 951 822 for independent support.