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Elder Abuse and Reportable Incidents

Everyone deserves to feel safe. We act immediately on any concerns about abuse, neglect, or harm.

What Is Elder Abuse?

Elder abuse is any action or inaction that causes harm or distress to an older person. It may be physical, emotional, financial, or neglect.

Our Role

We have a zero‑tolerance policy for abuse or neglect. All staff are trained to identify and report concerns immediately.

If You Need Help

Elder Abuse Helpline:1300 651 192  
Police (emergency):000  

You have the right to feel safe, respected, and supported at all times.