We sat down with our new Chief People Officer Tijana Lalovic who spoke to us about why she chose Suncare to work.
With over two decades of HR experience, she brings strategic vision, operational expertise, and a passion for people, she is well positioned to support Suncare’s mission and drive innovative solutions.
What inspired you to take this role at Suncare?
Suncare’s mission to empower individuals to live independently, combined with its commitment to delivering compassionate, community-focused care, deeply resonated with me. This role allows me to make a meaningful impact within an organisation that places innovation, care, and people at its core – values I strongly identify with.
What are the biggest opportunities you can see here?
Suncare is uniquely positioned to lead the transformation of care services in an evolving landscape. Key opportunities include strengthening our workforce, leveraging technology to elevate service delivery, and creating innovative care models that set us apart in the aged care and community services space.
How do you plan to foster a culture of inclusion and belonging in our organisation?
Fostering inclusion begins with listening and responding to our people’s voices. By celebrating diversity, ensuring equitable opportunities, and creating safe spaces for open dialogue, we can cultivate an environment where every individual feels valued and empowered to thrive.
What strategies do you have in mind for enhancing employee engagement and wellbeing?
Engagement is rooted in authentic communication, recognising individual contributions, and fostering a sense of purpose. My approach integrates tailored professional development opportunities, comprehensive mental health and well-being initiatives, and work arrangements that empower our team to thrive. Promoting collaboration, supporting work-life balance, and reflecting Suncare’s commitment to community care and innovation, we create a culture of trust, sustainability, and excellence. This ensures our workforce remains aligned with Suncare’s purpose of enabling independence and fostering positive change in the lives of those we serve.
How do you see tech and data analytics shaping our HR practices in the future?
Technology and data analytics are key to transforming HR practices. By leveraging data insights, we can identify trends, anticipate future needs, and personalise employee experiences, driving both efficiency and deeper engagement across the organisation.
What unique experiences do you bring to the role?
With over two decades of experience in human resources across diverse industries, I bring a unique blend of strategic vision, operational expertise, and a deep passion for people. My expertise spans driving complex organisational transformations, designing and implementing workforce planning strategies, and cultivating collaborative and inclusive workplace cultures. Leveraging this extensive background, I am well-positioned to support Suncare’s mission, empower its workforce, and drive innovative solutions that align with the organisation’s future needs and evolving priorities.
What sets Suncare apart from others?
Suncare stands out for its unwavering commitment to improving lives through innovative care solutions and a strong connection to the community. This dedication to quality, compassion, and personal connection is inspiring and sets a benchmark in the industry.
A huge reform into aged care is underway. How important is it for us to change to excel in this space?
Change is not just important – it’s imperative. The aged care reforms present a vital opportunity to lead by example, setting new standards of excellence. By embracing innovation and adapting proactively, we can remain a trusted and forward-thinking provider for our clients.
Anything else you’d like to add?
I am truly honoured to join Suncare at this transformative moment. Together, we have an extraordinary opportunity to shape a future where both our people and clients can thrive. I’m excited to collaborate with this incredible team and contribute to the continued success Suncare.
